Help desk redefined with effitrac Service Request Management Software!

Do you have a compatible system to manage your service requests? Take your service request management activities to the next level with effitrac.

Get Started

Why effitrac Service Request Management Software?

Transitioning from a simple model of a help desk to ticket management software, businesses have to concentrate on various factors such as addressing the service catalog to handling the line-of-business. Our ITIL-enabled ITSM system would enable you to handle the service requests from your clients without any hurdles.

What makes us special?

Handle every kind of service requests

Right from password reset to complex technical requests, manage and keep track of every service requests in a streamlined fashion.

Request categorization tool

Segregate the service requests based on priority and risks. Categorize the high priority tasks, allot the requests to the concerned team and set reminders for the same.

Reduce unwanted approval workflow

Include standard pre-approved workflows that could result in the reduction of the number of requests, thus saving your time and efforts. Set an organized workflow which your team can rely upon.

Real-time reports and insights

May it be generating reports for compliance purposes or to track the progress, generate reports at a tap. Resource management and team management would get simplified in this manner.

Mobile App

  • Get access to your service requests anywhere, anytime.
  • Manage your team and get accurate data on pending requests to immediately take necessary actions.
  • Improve your ROI, team coordination and simplify your business activities with effitrac Service Request Management Software.

What makes us unique and powerful?

We are the Mavericks in providing the right solution that is flexible and adaptable to your business. Gain these factors after enabling our service request management software

  • Handle multiple service requests at a single, centralized platform
  • Never miss out on any requests. Know who, when and how your team is working on the service requests
  • Address any issues related to the service request while you are on the go with our Mobile App
  • Improved service request handling = More satisfied clients
  • Translate your service requests into an opportunity to build your customer trust with effitrac.

Talk to our experts or request for a free-demo

Request a Demo
We are more happy to let you know how our product excels in all aspects.
Read More
Call us
Feel free to contact us anytime from Monday to Saturday at 9 AM-8 PM.
+91 97871 55333 , +91 95976 57333
Chat with us
Ping us through our chat bot and tell us more about your business requirements.
Read More

Copyright © 2019 Effitrac Solutions India Pvt Ltd. All rights reserved.